Shipping and Charges

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We do not charge any shipping costs.

Deliveries to foreign countries:

We charge a lump sum shipping cost for deliveries to foreign countries as follows:

EU and Countrys DHL-Zone 3: 6,99€ (w. VAT/ 5,78€ for VAT-Free-Delivery)

worldwide DHL-Zone 4-6 : 32 €

In case of deliveries within Germany, you have the following payment options:

-  Prepayment via transfer
Payment via direct debit (automatic debit transfer, via PayPal)
Payment via credit card (via PayPal)
Payment via PayPal
Payment by invoice (For Powershopper only)
Payment via Sofortüberweisung [immediate transfer]
-  Payment via Klarna Checkout (Klarna invoice, Klarna credit sale agreement, instant transfer, credit card, direct debit)

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
Payment via direct debit (automatic debit transfer, via PayPal)
Payment via credit card (via PayPal)
-  Payment via PayPal
Payment via Sofortüberweisung [immediate transfer]

Further details on payment


Payment by invoice is possible under the following condition:

The invoice amount is to be settled at the time of payment on invoice within 14 days.

In case of payment via direct debit (automatic debit transfer), you revocably authorise us to collect the invoice amount from the specified account.

The automatic debit transfer process takes place in conjunction with the shipping of the goods.
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Payment via Klarna Checkout
We offer the following payment options in cooperation with Klarna. Payment is always made to Klarna:

  • Klarna invoice: Payable within 14 days of the invoice date. The invoice is issued upon dispatch of the goods and sent by email. Find the payment conditions here.                                                                                        
  • Klarna credit sale agreement: With Klarna's finance service, you can flexibly pay for your purchase in monthly instalments of at least 1/24 of the total amount (however, at least EUR 6.95). Find more information on the Klarna credit sale agreement, including general terms and conditions and the European standard information for consumer credit here.
  • Instant transfer
  • Credit card (Visa/Mastercard)
  • Direct debit

Payment options are provided as part of Klarna Checkout. Find more information and terms of use for Klarna Checkout here. Get more information on Klarna here.
Your personal details will be handed by Klarna in accordance with the valid data protection provisions and the respective information in Klarna's data protection provisions.

Our bank account:

Sparkasse Jena Saale-Holzland
Kontoinhaber: CHK-SHIELD
IBAN: DE78830530300018039847

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Germany Field Post
free shipping
Delivery time varies depending on the field post, so we can not comment here.

Notes Field Post:

1. When you place an order, simply select the country "Feldpost" and enter all the necessary information.
You can enter the actual field mail address in the "order notes" .
2. Field mail deliveries are unfortunately not possible with the KLARNA invoice and installment payment .
3. Please note that AMAZON Payment can only calculate the gross amount.
However, we only collect the sum without VAT.
4. Note that most banks reject payment orders from personal accounts from non-EU countries.

express shipping Germany
Returns approx € 24.80 *
Express shipments for the next business day Mo-Fr will be accepted only up to 16 clock!
express shipping World
55 € per parcel + 5€ per Kg of the parcel

costs Payment
No Payment Costs!

CHK-SHIELD DHL return portal

Using the links below you can create your return label:

* incl. tax, plus shipping